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Platform Access & Compatibility
Platform Access & Compatibility

Learn about system requirements needed to use Luminary.

Updated over 5 months ago

Luminary Cloud is cloud-based and only requires you to have a computer with a web browser installed and access to the internet.

Web Browser Compatibility

Luminary Cloud's Platform should function best on the latest versions of Google Chrome. We are working to ensure support for Mozilla's Firefox, Apple's Safari, and Microsoft Edge.

Network and System Requirements

Visualization tool performance may be reduced if you have a slow network connection, lower bandwidth limits, or insufficient hardware. We recommend the following for the best performance:

  • Download speed

    • Minimum: 8 Mbps

    • Recommended: 32 Mbps or more

  • Upload Speed

    • Minimum: 256 Kbps

    • Recommended: 1 Mbps or more

  • Latency

    • Minimum: 500 ms

    • Recommended: < 100 ms

  • Packet Loss

    • Minimum: 10%

    • Recommended: < 1%

  • Minimum supported hardware

    • CPU: Intel Dual-Core i5-3320M Ivy Bridge (~2012) or equivalent

    • RAM: 4 GB

    • GPU: Intel HD Graphics 4000 or equivalent

  • Recommended hardware

    • CPU: Intel Quad-Core i5-8520U Kaby Lake (~2018) or equivalent

    • RAM: 8 GB

    • GPU: NVIDIA GeForce GTX 960M or equivalent

Allow Luminary Cloud Domain

If this is the first time your organization has used Luminary, you will need to ensure that both our domain (luminarycloud.com) and the email we use for onboarding ([email protected]) are on your system's allow list. This will ensure that messages from us are not blocked. The exact process for doing this may depend on your system and browser.

Third-Party Software

The Luminary Cloud platform contains third-party software. See the Luminary Cloud Third-Party Credits and Notices.

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